Privacy Policy 

In certain parts of the FlowCode & FlowHub 7 websites, we are collecting users’ personal data but only when users allow or consent to it through various contact forms on the website. We collect personal information only on the basis of your consent.When submitting an inquiry on the website, the user’s data is used exclusively for the preparation of the offer and the communication related to this offer.
The company carefully protects personal data of users, which means that: – we will not abuse the personal data of users by any means – we will not forward personal data to unauthorized third parties – users can opt out of receiving any company email at any time

Personal data /users data

Personal information is any information that relates to an individual: name, surname, age, address, e-mail address, telephone number and similar information.

The information provided to the website owner via the website will be used exclusively by the website owner in order to promote the activity of the company or promote its products. In accordance with the nature of such information, the website owner is making every effort to ensure the safe collection, transfer and storage of personal data. The owner of the website will not forward your personal information to third parties other than companies that are in charge of the functioning of our webpages. At any time you have the right to claim access or modification of your personal information as well as to revoke the authorization to use your personal information.

Who may Process Data

The Data controller and processor as determined under the General Data Protection Regulation and the legislation regulating the protection of personal data is:
FGI d.o.o., Strossmayerjeva ulica 16,  1000 Ljubljana.e-mail: &

The processing of personal data means any activity performed in connection with personal data, in particular the collection, acquisition, subscription, editing, storage and adjustment or modification, recall, inspection, use, disclosure by transmission, communication, dissemination or other making available, classification or association, blocking, anonymisation, deletion or destruction. Processing can be manual or automated.

Our company follows the principles of transparency and due care in connection to personal data in accordance with the General Regulation on the protection of personal data .01.0001.01.SLV (the General Data Protection Regulation – GDPR, hereinafter the Regulation) and the Personal Data Protection Act

Personal data is also processed by our processors who are trusted companies that are registered for their business and provide an adequate level of protection of personal data. Processors process your personal information according to our instructions and exclusively on our behalf.
The type, the basis and the way we process your personal information primarily depends on the purpose for which we process your information.

Purpose of processing

We have divided this category into several sections in order to make it more clear for you which data will be processed.

– We will use your personal data to manage your purchase online at or by processing your orders and returns via our online services and send you notifications of delivery status or in the event of any problems with the delivery of your items. 

– We will use your personal data to manage your payments.

– We will also use your data in order to handle complaints and warranty matters for products.Your personal data is being used to identify you and to  validate your legal age for shopping online and to confirm your address with external partners. 

We want to offer you different payment alternatives and will carry out analysis in order to find out what payment alternatives are available to you, including your payment history and credit checks. 

We will not send you newsletters unless you explicitly agree to it within the order process.

What types of personal data do we process?

We will process following categories of personal data * contact information such as name, address, e-mail address and telephone number* payment information and payment history* credit information* order information


When you sign up for a Nirvana Instructor training or any of the Nirvana educational modules you can opt in to receive Nirvana general newsletters. By registering you consent to receiving pre- and post-education emails as well as Instructor newsletters with all the information that relate to your role as a Nirvana instructor.


We will use your information for the purpose of providing your with information about services, articles and news, informing you of special offers and providing other marketing information which we think you may find of interest, undertaking product or customer research/development. 

What types of personal data do we process?
We will process following categories of personal data * name
* e-mail address


We will use your personal data to create and manage your App membership and to give you a personalized and relevant experience within the App.

When you sign up for our App you have the option to opt in to receive Nirvana newsletters. We will not send you newsletters unless you explicitly consent to it within the signing up process.

What types of personal data do we process?
We will process following categories of personal data * name
* e-mail address

In your profile you can add additional information such as your address so users within the App can find you in the App Locator or so that you can see your Country related events within the App.

Time of personal data retention

The company’s acquired personal data will be kept as long as necessary for the purpose of sending the content for which you have signed up or until the cancellation by the user. At any time, the user may, by written notice to the company address or via e-mail to or, require the company to permanently or temporarily discontinue the use of personal data for the purpose of direct marketing.

Your rights

An individual can unsubscribe from the newsletter at any time by clicking on the Unsubscribe link in the received e-mail. An individual may at any time require from the data controller to permanently or temporarily discontinue the use of his personal data for the purposes stated above.

He may at any time address such a request at or and specify in detail which consent he wishes to revoke.

In addition, the user also has the following rights:
– The right to access to their personal data, whereby the data controller can use all reasonable means to verify the identity of that individual,
– The right to correct inaccurate data, whereby the operator can use all reasonable means to verify the identity of that individual,
– The right to “forget”, that is, the deletion of all data if the conditions laid down in Article 17 of the General Data Protection Regulation are met
– The right to terminate the use of personal data for the purposes of direct marketing 
– The right to autonomous decision-making on the use of personal data based on automated processing
– The right to file an appeal against the data controller with the supervisory body if the user considers that the processing of his personal data is in breach of the General Data Protection Regulation

Disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over or or all or any part of the assets, that insolvency practitioner may transfer the Customer’s information to a third party purchaser of the business provided that purchaser undertakes to use the Customer’s information for the same purposes as set out in this Policy. The Customer’s information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

Use of cookies

On our website we use cookies to track user paths, to register users’ activities and to evaluate and improve our website in order to make it as user-friendly as possible. You can turn off the cookie option in your web browser or set it up so that you are alerted when cookies are sent.

We provide a notice of consent on the website and inform our users about the options for setting up the cookies. Without explicit consent we do not use cookies that require the consent of the user to install. We assure the possibility of subsequent modification of the consent of the user by keeping the notice in an appropriate place on the website.

Types of cookies, their purpose and duration:

Cookies are small files that we place on your device. Our website uses the cookies that are defined below:

Name of the cookie Purpose of the cookie Duration of the cookie
Google Analytics Web pages statistics Until the deletion of the user or 36 months from the visit of the website

All browsers allow you to control cookies. Accessing the cookie settings in the selected browser is described below:

Microsoft Internet Explorer: Start button > Internet Explorer > Tools > Internet Options > Privacy > Settings

Mozilla Firefox: Firefox menu > Preferences > Privacy

Google Chrome: Chrome menu > Settings > Show advanced settings > Privacy > Content settings > Cookies

Apple Safari: Safari > Preferences > Security

Opera: Opera > Preferences > Advanced > Network

In case you upgrade your browser or device with a new version, the cookie settings need to be set up again.

Temporary removal of cookies

The fastest and easiest way to prevent online cookies from being stored on all web browsers is to use the so-called “private window”. Private browsing allows us to visit the web without the web browser storing any information about the pages we have visited.

The website contains also links to third-party sites. FGI d.o.o., Strossmayerjeva ulica 16, Ljubljana, 1000 Ljubljana does not take responsibility for respecting the privacy policy and the content on these websites.

Security and Disclaimers

The Flow Global Initiative (FGI) have used reasonable commercial efforts to implement security policies, rules and technical measures to protect the personal data that FGI has under control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss. FGI is not responsible for the direct or indirect consequences of the Customers’ linking to any other website from this website.

Geographic Jurisdiction

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of Slovenia and the Customer agrees to submit to the jurisdiction of the Courts of Slovenia.

Consent and inquiries

Consent to receive newsletters about current content, news and events that applies until cancelled and includes: 
• use of data to send occasional newsletters about current discounts, promotions, events, news, etc. … 
• use of data for occasional sending of other content related to the sale of our services or products

When you sign up for a Flow Coach course or Nirvana Instructor training or any of the additional educational modules as well as when performing a purchase in the Flowcode & Flowhub shop you can opt in to receive general newsletters. 

When you sign up for a a Flow Coach course or Nirvana Instructor training you consent to receiving pre- and post-education emails as well as Instructor newsletters with information that are relevant for your position of a FlowCoach or Nirvana Instructor.

By continuing to use this site and accessing the information on this website, the Customer signals acceptance of the terms and disclaimer set out above. If the Customer does not accept any of these terms, he/she should leave this website now.

If the Customer has any inquiry or concern about the privacy policy or the way in which FGI is handling personal data please contact us by email to &