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Terms Of Use

Welcome to the FlowCode Website!

Thank you for choosing to engage with our platform. This website is operated by FGI d.o.o., and accessing or using this service indicates your agreement to abide by our terms and conditions. These guidelines, along with our comprehensive privacy policy, dictate our relationship with you regarding this website. Should any of these terms not resonate with you, we respectfully ask that you discontinue the use of our services.


Definitions for Clarity:

  • “Company”/”Us”/”We” refers to FGI d.o.o., the legal entity that owns and operates the website, headquartered at Strossmayerjeva 16, 1000 Ljubljana, Slovenia.
  • “You” designates you, the esteemed user or viewer of our website, entering into this virtual agreement with us.
  • “Seller” also denotes FGI d.o.o., emphasizing our role in transactions conducted through this website.
  • “Purchaser” identifies an individual who engages in purchasing activities on this platform.
  • “Visitor” broadly includes anyone navigating through our website, which encompasses Purchasers among others.
  • “Products” represent the vast array of products and services that we proudly offer for sale through the FlowCode platform.


Should you have inquiries or require assistance with our content, specific purchases, or general questions, do not hesitate to contact us via email at support@theflowcode.com, or by phone at 00386 41 868 952.


Comprehensive Use and Content Guidelines:

The content available on this website is presented for your general information and use, subject to changes without prior notice. It is important to note that utilizing this website and its resources is done entirely at your risk. We shall not be held liable for any discrepancies. Ensuring that any products, services, or information accessed through this website meets your specific needs falls under your responsibility.

Our website hosts a range of materials that are either owned by us or licensed for our use, encompassing the design, layout, look, appearance, and graphics. Unauthorized exploitation of this content is strictly prohibited and may lead to legal action.


Privacy Matters:

Your privacy is paramount to us. Our privacy policy details the measures we take to protect your personal information and is readily accessible for your review.


Trademark Integrity:

FlowCode®, NirvanaFitness®, and other marks that appear on the site are registered trademarks belonging to FGI d.o.o. These trademarks cannot be employed in any manner that is not directly related to our services, nor can they be used in a way that potentially confuses our clientele or disparages our brand.


Your Obligations:

To engage in purchasing activities, it is essential that you provide truthful and accurate information. By doing so, you express your consent to these Terms of Use. Your personal information is safeguarded under the terms of our Privacy Policy.


Visitor Conduct:

We expect all visitors to our website to adhere to standards of conduct that respect legal boundaries and our community guidelines. This includes avoiding the dissemination of harmful content, engaging in respectful communication, and respecting intellectual property rights.


Third-Party Interactions:

Our platform may feature or advertise third-party products and services. We highlight that your interactions with these third parties are governed by their respective policies and terms. FGI d.o.o. bears no responsibility for the outcomes of such interactions.


Transparent Pricing and Payment:

All products are priced clearly on our website. We offer a variety of payment options to accommodate your preferences, including major credit cards and PayPal. We reserve the right to modify prices as deemed necessary.


Order and Delivery Procedures:

Upon placing an order, you will receive a confirmation email, marking the commencement of our transaction. We adhere to specified delivery timelines based on geographic location and ensure clear communication regarding shipping costs and delivery expectations.


Warranty and Returns Policy:

We stand behind the quality of our physical products with a warranty covering defects under normal usage for a period of 12 months. Our return and refund policy outlines the conditions under which returns are accepted, prioritizing transparency and customer satisfaction.


General Terms:

These terms are governed by the laws of Slovenia, ensuring a legal framework for our operations and your interactions with our platform. We aim for amicable resolution of disputes and prioritize effective communication to resolve any concerns.


Updates and Support:

We are committed to maintaining the highest standards of security and functionality on our website, which includes periodic updates. For support or inquiries, contact us at support@theflowcode.com.


Acceptance of Terms:

By utilizing our website, you acknowledge and agree to the stipulated Terms of Use. If you find any term disagreeable, we kindly ask that you cease using our services immediately.


Evolution of Terms:

We reserve the right to modify these terms to reflect changes in our services or legal requirements. Regular review of these terms is recommended to stay informed of any changes.

We deeply value your decision to engage with FlowCode and are here to support your journey with us. Explore our offerings with confidence, knowing that we are committed to providing a secure and enriching experience.

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